City of Norfolk “Utilities Consumer Alert”

The Norfolk Department of Utilities has received reports of people going door-to-door and speaking to civic organizations, offering water filtration services. Residents have called Norfolk Utilities asking if these salespersons are associated with the City. They are not City employees, nor are they associated with the City of Norfolk. If an individual visits your home, and you choose to engage, please ask to see identification. If anything seems suspicious, contact the police department. If you are experiencing any issues with your water, please contact the Norfolk Utilities at (757) 664-6700 or utwainq@norfolk.gov